Privacy Policy

All business undertaken is based on the standard German forwarding terms and conditions ADSp 2017 and terms and conditions of or our business partner.

I. Preamble
The protection of your personal data is an important concern to Skyline Express International GmbH, represented by CEO Volker Sim, Im Seelenkamp 23-25, D-32791 Lage, Germany,. Your trust is our top priority. Therefore, we always treat your personal data as confidential and in accordance with the legal data protection regulations as well as this Privacy Policy.
This policy discloses the way and manner how Skyline Express handles personal data on the internet, what information about the users of Skyline Express website is recorded and analysed, and how this information is used, shared or otherwise processed. It is furthermore described how cookies and other technologies can be used in our applications.
When calling up our website, you will be informed about the use of cookies. In this process, it will also be referred to this Privacy Policy.

Skyline Express may change and update this Privacy Policy on a regular basis at its sole discretion. In that case, we will publish updated versions of this Privacy Policy on this web page. A revised Privacy Policy applies only to data that is gathered after the date on which the policy takes force. We recommend that you check this page regularly for updated information about our data privacy practices.

Structure:

Topic II:
Here you will find all general remarks to scope of data processing, legal basis, time of data storing and deleting of data and your legal rights as person concerned.

Topic III:
Name and address of data controller and data protection officer.

Topic IV.
Scope of processed personal data when visiting our web site.

Topic V:
Here we explain how we process your data if you use dialog oriented functions of our web site.

II. General remarks to data processing

1. Terminology

„Personal data“ are those which contain personal facts about a natural person. E.g. Name, mailing address, postal address, gender, date of birth, phone number.
The legal definition you will find in Art. 4, No. 1 of General Data Protection Regulation (hereinafter referred to as DS-GVO).

„Processing“ of personal data includes amongst others collecting, organisation, arrangement, storing, adjustment or amendment, reading, analysing, using, publishing by transmitting, or any other form of allocation, comparison, combination, reduction, deletion or elimination. The legal definition you will find in Art. 4, No. 2 DS-GVO.

2. Scope of data processed

We only process your personal data if authorized by you or permitted by law.
As far as we work with an external service provider we chose,we instruct and control them carefully on regular base.

3. Legal basis for processing

As far as we ask you to agree with processing your data we refer to Art. 6 Para. 1 S. 1 lit. DS-GVO as legal basis.

If personal data is necessary for the fulfilment of a contract, we refer to Art. 6 Para. 1 S. 1 lit. b
DS-GVO. This includes precontractual issues also.

As far as we have to follow legal regulations we refer to Art. 6 Para. 1 S. 1 lit. c DS-GVO.

If vital interest of a concerned person requires personal data processing we refer to
Art. 6 Para. 1 S. 1 lit. d DS-GVO,

If processing of personal data is necessary either for us or third parties concerned and does not overrule interests, fundamental rights and freedom of data owner we refer to Art. 6,, Para. 1 S. 1 lit. f DS-GVO.

4. Data deletion and period of storage

The personal data of the data subjects will be deleted or blocked as soon as the purpose for storing it ceases to apply. Storing can also take place beyond this point in time if this has been provided by the European or national legislator in directives, laws and other regulations under EU law, which apply to the data controller. The data will also be blocked or deleted when a storage period expires that is prescribed by said standards, unless there is a necessity for the continued storage of the data for a contract conclusion or contract fulfilment.

5. Rights of data subjects
a. Overview
If personal data of you is processed, you are a data subject in the definition of the DS-GVO and you have the rights listed below in relation to the data controller.

Right of information (Art. 15 DS-GVO),
Right of correction or deletion (Art. 16, Para. 17 DS-GVO),
Right of reduction of data processing (Art. 18 DS-GVO),
Right of disagreement with data processing (Art. 21 DS-GVO, see details at Topic II.5. b.),
Right of revocating your agreement to data processing (Art. 7 Para. 3 DS-GVO,
see details at Topic II.5. b),
Right of transferring your data (Art. 20 DS-GVO).
Right to complain about us at any legal Data Protection Inspection Authority (Art. 77 DS-GVO).

b. Disagreement or Revocation of data processing
You have the right to revoke your consent according to data protection laws at any time
If we need your consent to fulfil contractual obligations we wil ask you to inform us about the underlying reasons. In case of reasonable arguments we will either delete your data, amend the processing or inform you about our mandatory reasons to proceed with data processing.
For marketing and data analysis reasons you can revoke your consent at any time.

For any revocation please use following contact:

III. Name and address
The data controller in the definition of the EU General Data Protection Regulation and other, national data protection laws of the Member States as well as further data protection regulations is:

Skyline Express International GmbH
vertreten durch den Geschäftsführer Volker Sim
Im Seelenkamp 23-25
D-32791 Lage
Phone: +49 5232 9997-00
Telefax: +49 5232 9997-159
E-Mail: info@skyline-express.de
Internet: www.skyline-express.de

Data Protection Officer

You reach our company´s data protection officer, Mr. Dr. Kevin Marschalll, LL.M., or his deputy, Mr. Stephan Blazy, LL.M. (GDPC GbR) under our postal address mentioned above with attention to “Datenschutzbeauftragter” or via email::datenschutz@skyline-express.de.

For any other question concerning data protection do not hesitate to contact us under the address mentioned in our Impressum on our homepage or our data protection officer.


IV. Data collection when visiting our homepage

1. Onliy for information purposes
a. Description and scope of data processing
If you visit our web page only for information purposes we only collect the information which is transferred by your browser to our server.
In detail:
IP-address
Date and time of access
Time zone difference to Greenwich Mean Time (GMT)
Content of access
HTTP-Status code
Data volume
Accessors website
Used browser
Operating system and GUI
Language and version of used browser
The data will likewise be stored in the logfiles of our server. This data will not be stored together with other personal data of the user.

b. Legal basis of data processing
The legal basis for temporary storing of the data and logfiles is Art. 6, Para.1 S. 1 lit. f DS-GVO.

c. Purpose of data processing
The temporary storing of the IP address by the system is necessary to enable a delivery of the website to the computer of the user. For this purpose, the user’s IP address must remain stored for the duration of the session.
The logfiles are stored in order to ensure the functionality of the website. In addition, the data helps us optimise the website and ensure the security of our IT systems. The data is not analysed for marketing purposes in this context.
These purposes are also justified interests of Skyline Express in the data processing pursuant to Art. 6 Para. 1 S. 1 lit. f DS-GVO.

d. Duration of storing
The data will be deleted, as soon as it is no longer needed to achieve the purpose for gathering it. This
will be the case when the respective session is ended in the case that data is gathered for the purpose of providing this website.
In the event that the data is stored in logfiles, deletion will take place at the latest after 7 days. Storing beyond this point is possible. In that case, the users’ IP addresses will be deleted or anonymised, so that it will not be possible anymore to attribute them to the retrieving client.

e. Disagreement or Revocation of data processing
The gathering of the data for the purpose of providing the website and the storing of the data in logfiles is necessarily required for the operation of the website. Consequently, there is no possibility to object for the user.

2. Use of cookies
a. Description and scope of data processing
In addition to the aforementioned data, cookies or similar technologies such as pixels (hereinafter generally referred to as “Cookies”) are used on your computer when you use and visit our website. Cookies are small text files or image files such as pixels, which are filed by your browser on your end device to store certain information. The next time you call up our website from the same end device, the data stored in the Cookies will subsequently be sent back either to our website (“First Party Cookie”) or to another website to which the Cookie is linked (“Third Party Cookie”).
Cookies can´t process files and programs or transfer a virus to your system.
There are different kinds of Cookies:
Transient Cookies (temporaryly used)
Persistent Cookies (time limited used)
Third-Party-Cookies (another website to which the cookie is linked)
Flash-Cookies (permanently used).
Our website uses them in the here described manner::
Transient Cookies will be automatically deleted when you close the session. This are session Cookies which store the session ID so that your system can be recognized when you visit our homepage again.
Persistent Cookies will be deleted after a defined period of time, which varies depending on the kind of Cookie.
We use Cookies to allow us to design and display the website in the optimal way according to your preferences. In the process, merely the Cookie on your computer will be identified. Any storage of personal data beyond this will take place only upon your explicit consent or, where this is absolutely required, to enable the corresponding use of the offered service that you are accessing.
You can object to the use of non-essential Cookies at any time by making the appropriate adjustments to your Cookie settings.
The gathered data will be anonymised so that no connection to the user is possible any more.
Visiting our website you will be informed about our use of Cookies and you will recieve concrete information about our Privacy Policy.
Cookies are stored on the user’s computer and transmitted from it to our website. Therefore, as a user, you also have full control over the use of Cookies. By changing the settings of your internet browser, you can deactivate or limit the transmission of Cookies. Cookies already stored can be deleted at any time. This can also be done in an automated process.

b. Legal basis for data processing
The legal basis for the processing of personal data by the means of Cookies is Art. 6 Para. 1 S. 1 lit. f DS-GVO.

c. Purpose of data processing
The purpose of using technically necessary Cookies is to enable the users to use the websites. Some features of our websites cannot be offered without the use of Cookies. For these, it is required that the browser is recognised even after changing to other webpages.
The user data gathered by the technically necessary Cookies is not used to create user profiles.
Cookies are used for the purpose of improving the quality of our website and its contents. We find out from the Analysis Cookies how the website is used and we can thereby continuously optimise our offer. They can also be used for the purpose of creating a profile of your interests and displaying relevant advertising on other websites.
These purposes are also justified interests of Skyline Express in the data processing pursuant Art. 6 Para. 1 S. 1 lit. f DS-GVO.

d. Duration of storing, possibilty for objection and removal
Cookies are stored on the user’s computer and transmitted from it to our website. Therefore, as a user, you have full control over the use of Cookies. By changing the settings of your internet browser, you can deactivate or limit the transmission of Cookies. Cookies already stored can be deleted at any time. This can also be done in an automated process.
If you deactivate Cookies it may occur that not all functions of our website can be used further.


V. Contact form and e-mail contact
1. Description and scope of data processing
A contact form is available on our website, which can be used to contact us electronically to get an offer. If a user uses this option, the data entered in the input mask will be transmitted to us and stored by us. This data is:
Company, contact person, name, e-mail address, phone number, loading & unloading address, Incoterm, kind of transport, if so details of shipment and remarks.
With regard to the processing of the data, reference to this Privacy Policy will be made in the transmission process. Your data will be processed for advertising purposes meanwhile only with your consent.
If contact is offered via a provided email address, the user’s personal data transmitted along with the email will be stored in that case.
The data will not be transferred to third parties. The data will be used exclusively for the processing of the conversation and, in the case you have expressly consented to it, for advertising purposes.

2. Legal basis for the data processing
Legal basis for the processing of the data, if the user has granted a consent, is Art. 6 Para. 1 S. 1 lit. a DS-GVO.
The legal basis for the processing of the data that is transmitted in the course of sending an email is Art. 6 Para. 1 S. 1 lit. f DS-GVO. If the contact by email aims at the conclusion of a contract, the additional legal basis for the processing is Art. 6, Para. 1 S. 1 lit. b DS-GVO.

3. Purpose of data processing
The processing of the personal data from the input mask serves solely for our processing of the communication. In the event of contact by email, this is also the required justified interest in the processing of the data. Your data will be processed for other than the specified purposes (e.g. for advertising purposes) only with your explicit consent.
The other personal data processed in the course of the transmission process serves to prevent misuse of the contact form and to ensure the security of our IT systems.

4. Duration of storing
The data will be deleted, as soon as the user revokes his or her consent or the data are no longer needed to achieve the purpose for which they have been gathered. This is the case, regarding the personal data originating from the input mask of the contact form and the data that has been transmitted with the email, when the respective communication with the user is terminated. The communication is terminated when it can be seen based on the circumstances that the relevant facts have been clarified conclusively.
The data that have been gathered while sending will be deleted latest 7 days after this.

5. Possibility of objection and removal
The user has the possibility at all times to revoke his/her consent to the processing of personal data. If the user contacts us by email, he/she can object at any time to the storing of his/her personal data. In such a case, the communication cannot be continued.
Please address the revocation of the consent and the objection to the storing to us via e-mail: info@skyline-express.de.
All personal data that has been stored in the course of the contacting will be deleted in that case.

Use of Matomo

Scope and description of the processing of personal data

Our website uses "Matomo" (formerly "Piwik"), a web analytics service provided by InnoCraft Ltd., 150 Willis St, 6011 Wellington, New Zealand. Matomo stores cookies on your end device, which enable an analysis of your use of our website. The information collected in this way is stored exclusively on our server, namely the following data:

- two bytes of the IP address of the user's calling system
- the accessed website
- the website from which the user accessed the accessed website (referrer)
- the sub-pages that are accessed from the accessed website
- the length of stay on the website
- the frequency of visits to the website

Our website uses Matomo with the setting "Anonymize Visitors' IP addresses". As a result, IP addresses are further processed in abbreviated form, which means that direct personal reference is ruled out. The software is set so that the IP addresses are not saved completely, but 2 bytes of the IP address are masked (e.g. 192.168.xxx.xxx). In this way, it is no longer possible to assign the shortened IP address to the calling computer. The IP address transmitted by your browser using Matomo will not be merged with other data collected by us.

Legal basis for processing personal data

The legal basis for the processing of the user's data is Art. 6 Para. 1 lit. f GDPR or Section 15 Para. 3 TMG.

purposes of processing

With Matomo we analyze the use of our website and individual functions and offers in order to be able to continuously improve the user experience. Through the statistical evaluation of user behavior, we improve our offer and make it more interesting for visitors.

Duration of storage

The data of the processing described here will be deleted after a storage period of 90 days.

Possibility of objection and elimination

You can prevent the evaluation by deleting existing cookies and deactivating the storage of cookies in the settings of your web browser. We would like to point out that in this case you may not be able to use all the functions of this website to their full extent.
Matomo is an open source project by InnoCraft Ltd., 150 Willis St, 6011 Wellington, New Zealand. Further information on data protection can be found in the data protection declaration at:  matomo.org/privacy-policy/